27 December 2023

A family of four were trapped in their vehicle by flood waters in the Kielder area. The 999 call initially received by Police Scotland had dropped out and information on the family’s whereabouts was limited to the Kielder area.

A PhoneFind text was immediately sent by Northumbria Police and in discussion with the Mountain Rescue duty controller it was agreed that 4×4 response vehicles would be deployed to the area to assist in locating the family. As the first response vehicle left our Rothbury base, a further phone call from the family was received indicating that they were all safe and out of their vehicle.

A good outcome for all concerned.

The incident involved 5 Team members for 40 minutes.